Articles by Hubert Crowell
Support and Technical AdviceA large article broken down into chapters relating to the development of a Service Department.
Improving Your Customer and Service Support
A lot if not most companies, have two support operations, a customer support and a service support operation. Now days most all companies also use an elaborate telephone screening process for the incoming calls. I would like to suggest an alternative way to improve the quality of the support offered to your customers.
As we move into the age of High-Definition television and digital signals it may help us to understand all the discussion about the new technology, if we review the basic principles of how a television works.
More Articles by Hubert Crowell
My Poems